HR Office Hours

Photo: Senior VP and Chief Human Resources Officer Andy Gordon

Senior Vice President and Chief Human Resources Officer Andrew R. Gordon offers regular office hours to engage in open dialogue and to solicit feedback from the campus community.
His office hours are:

  • Fridays*
  • Noon—1:30 p.m.
  • 434 Crouse Hinds Hall

Employees are welcome to stop by his office; no appointments are required.
Office hours unavailable Friday, July, 4, 2025 in observance of University Holiday.


HR Shared Services is your first point of contact for all types of employee questions, including benefits, compensation, and supervisor/manager transactions. You may contact HR Shared Services through our Customer Portal, and a team member will respond to your request within two business days. If you require a more immediate response, you may call 315.443.4042 during the office hours listed below.

HR Shared Services office hours are:

  • Academic Year Office Hours: Monday to Friday: 8:30 a.m. – 5 p.m. (beginning the first week of classes in August and ending the Friday before Commencement in May).
  • Summer Office Hours: Monday to Friday: 8 a.m. – 4:30 p.m. (beginning the Monday after Commencement and ending the Friday before the first week of classes of the fall semester).
  • 621 Skytop Road, Suite 1001

The Senior HR Business Partners office hours vary weekly, so please contact them to schedule an appointment.