Resources for Supervisors

The Faculty and Staff Assistance Program (FSAP) provides resources and support to employees and their dependents with all types of personal matters.

The Syracuse University FSAP provider is changing to AllOne Health, you can reach AllOne Health by calling 800.451.1834 (TTY: 711).

Management Consultations

The FSAP plays a special role to support you as a manager or supervisor.  When needed, management consultations are available. You can initiate the process by contacting the FSAP, 24 hours a day, 7 days a week to help with issues facing supervisors, such as:

  • Absence Management
  • Teambuilding
  • Aggression in the Workplace
  • Setting and Keeping Goals
  • Supervisory Coaching
  • Time Management
  • Difficult Employees
  • Employee Motivation
  • Executive Communication
  • Developing Talent

Crisis Management/Trauma Support

If you are in need or on-site crisis management/trauma support including grief/loss support from the FSAP for your department, contact your Senior HR Business Partner or the Wellness team to discuss your needs.

Review other on-campus wellness resources to support you and your employees at wellness.syr.edu.

*Note: The Carebridge number 800.437.0911 (TTY:711) will still work and will be redirected to AllOne Health through, Dec. 31, 2026.