The Faculty and Staff Assistance Program (FSAP) provides resources and support to employees and their dependents with all types of personal matters.
Until Dec. 31, 2025: You can reach your Carebridge by calling 800.437.0911* (TTY:711).
As of Jan. 1, 2026: The Syracuse University FSAP provider is changing to AllOne Health, you can reach AllOne Health by calling 800.451.1834 (TTY: 711).
Management Consultations
The FSAP plays a special role to support you as a manager or supervisor. When needed, management consultations are available. You can initiate the process by contacting the FSAP, 24 hours a day, 7 days a week to help with issues facing supervisors, such as:
- Absence Management
- Teambuilding
- Aggression in the Workplace
- Setting and Keeping Goals
- Supervisory Coaching
- Time Management
- Difficult Employees
- Employee Motivation
- Executive Communication
- Developing Talent
Crisis Management/Trauma Support
If you are in need or on-site crisis management/trauma support including grief/loss support from the FSAP for your department, contact your Senior HR Business Partner or the Wellness team to discuss your needs.
Review other on-campus wellness resources to support you and your employees at wellness.syr.edu.
*Note: The Carebridge number (700.437.0911) will still work and will be redirected to AllOne Health through, Dec. 31, 2026.