DC Commuter Transit Account

A commuter transit account is a tax-advantaged option for employees working in Washington, D.C. to pay for transit passes used for their daily commute. The commuter account may also be used for direct payment to vanpool providers and special transit programs, where applicable. Funds are withdrawn from your paycheck on a pre-tax basis up to the IRS limit, which for calendar year 2025 is $325 per month to pay for your eligible expenses.  For 2026, it is increasing to $340 per month.

If you would like to participate in the commuter transit program this November, visit the HealthEquity|EZ Receipts website or EZ Receipts mobile app to log in/register and place your order by Oct. 10. For every month thereafter, orders must be placed by the 10^th of each month prior to the benefit month for which you are enrolling.

Visit the HealthEquity|EZ Receipts website or EZ Receipts mobile app to log in and place your order.  You do not need to register for an account again.

You can enroll in a commuter transit account at any time.  Just be sure to make your updates by the 10^th of each month prior to the benefit month for which you are enrolling.

Remember, you can pause, change or cancel contributions to your commuter account at any time, although you will need to make your changes by the 10^th of each month as well.

1. You must first create your commuter transit account via the HealthEquity|EZ Receipts website or EZ Receipts mobile app. If you have an established account through EZ Receipts for your FSA, simply log in to that account to view your commuter account.
2. From your dashboard, select the Transit/Vanpool tab and select Place Transit.
3. Click Next to open the Select an Operator page.
4. Enter your ZIP Code to see the available options for transit.
5. Continue through the steps to select your operator and complete the information.
6. Add your requested amount (up to $325 pre-tax per month for 2025 increasing to $340 pre-tax per month for 2026), dates, frequency for pass, and click Next. Please note, the IRS has not yet announced the allowed amounts for commuter contributions for 2026.
7. Confirm all your Contact Information, click Accurate at the bottom, then click Next. If you need to make changes to your contact information, please contact Syracuse University’s HR Shared Services team at 315.443.4042.
8. Please note the purple/white calendar icon near the bottom of the Confirm Order page. This will indicate the first benefit month your order will be effective. Underneath your contact information, you’ll see the deadline to change or cancel your order. There are no exceptions to this deadline.

The IRS sets the contribution limits for commuter benefits. You can contribute pre-tax dollars up to a maximum ($325 per month for 2025 and $340 per month for 2026) to your commuter transit account.

Once HealthEquity is notified that you have left the University, all future commuter elections not yet processed are canceled. Commuter elections processed prior to your termination may still be fulfilled. Contact HealthEquity with any questions.

Members who submit their orders before the order deadline, which is the 10^th of the month, will receive the order before the first day of the following benefit month. Please note that members will not receive an order immediately after placing one.

Members can view their order deadline by logging into their commuter transit account and selecting the Transit/Vanpool tab. To avoid having to manually place an order every month, members can set up recurring orders for the month(s) that they would like to submit an order for.

For example, if a member places an order before the 10^th of April, that member would receive their commuter transit pass before the 1^st of May. An order submitted after the order deadline of April 10^th will not be received by a member until June.

1. From the dashboard, select the Transit/Vanpool tab.
2. Select the specific order you want to cancel in the Recent Activity section and click Edit. Click on the Transit Order/Vanpool you need to cancel.
3. To cancel all future orders, you will need to go to the bottom of the screen and click Cancel This Order. Whether you have selected One Month Only, Manage Calendar or Every Month, when you click Cancel This Order, all future orders will be cancelled.
4. Remember that the deadline for your order determines when your change will take effect.

Please note the purple/white calendar icon near the bottom of the Confirm Order page. This will indicate the first benefit month your order will be effective. Underneath your contact information, you’ll see the deadline to change or cancel your order. There are no exceptions to this deadline.

1. From the dashboard, select the Transit/Vanpool tab.
2. Select the specific order you want to change/cancel in the Recent Activity section. Click on the order you want to edit in the Current Orders section.
3. Follow the instructions on each page. If you want to cancel only one month or a few months, click on Manage Calendar and then select the Next button to pick the months you want to cancel. You will need to put a zero (0) on the month(s) you do not want the order for and complete the submission.
4. Remember that the deadline for your order determines when your change will take effect.

Please note the purple/white calendar icon near the bottom of the Confirm Order page. This will indicate the first benefit month your order will be effective. Underneath your contact information, you’ll see the deadline to change or cancel your order. There are no exceptions to this deadline.

You can make payroll deduction elections to fund an account and use the funds in your account to pay for transit passes directly on the member website.

You cannot be refunded for a purchased pass. Generally, IRS regulations prohibit the refund of pre-tax funds. If you do not need the pass you received, notify Member Services immediately at 877.924.3967 (TTY: 866.353.8058). They will provide you with options specific to your pass.

All address changes need to be directed to Syracuse University’s HR Shared Services team by contacting 315.443.4042.

Commuter funds are for your commuting expenses to Washington, D.C. only. They can’t be used to cover the expenses of your spouse, partner, dependent child or any other person.

This program is currently offered to employees working in Washington, D.C.  as required under the D.C. Commuter Benefits Law. We continue to monitor requirements in other locations to determine if similar programs must be provided elsewhere.