Contact HR

HR Shared Services

HR Shared Services is your first point of contact for all types of employee questions from hire to retirement, including:

  • Benefit Changes & Questions
  • Employment Verifications
  • Personal Data Updates
  • Supervisor/Manager Transactions

Not sure who to contact? Start with HR Shared Services!

You may contact HR Shared Services through our Service Portal, and a team member will respond to your request within two business days. If you require a more immediate response, you may call 315.443.4042 during the office hours listed below.

Call 315.443.4042 Email HR Shared Services HR Shared Services Portal

Office Location

621 Skytop Road, Suite 1001
Syracuse, NY 13244-5300

Free visitor parking is available in the 621 Skytop North lot.

Office Hours

  • Academic Year Office Hours: Monday to Friday: 8:30 a.m. – 5 p.m. (beginning the first week of classes in August and ending the Friday before Commencement in May).
  • Summer Office Hours: Monday to Friday: 8 a.m. – 4:30 p.m. (beginning the Monday after Commencement and ending the Friday before the first week of classes of the fall semester).

Staff Directory

Please Note: All phone numbers begin with 315.443.xxxx.

PhoneStaff Member, TitleEmail
ADMINISTRATION
5459Alex Dietrich, Interim Chief Human Resources Officeraadietri@syr.edu
2744Dana Sovocool, Associate Vice President of HR Operations & Talent Management Strategydesovoco@syr.edu
6311Raquel Patterson, Executive Director of Operations and Administration ropatter@syr.edu
6652Holley Musak, Executive Assistanthamusak@syr.edu
BUSINESS PARTNERS
1914Amanda Barbuto, Senior HR Business Partner
Serving Athletics, Student Experience, Newhouse, General Counsel, and Office of People & Culture		ajbarbut@syr.edu
2099Lindsay Blair, Senior HR Business Partner
Serving Academic Affairs, Falk, Graduate School, SU Abroad, and College of Engineering & Computer Science		lpblair@syr.edu
4333Karin Botto, Executive Director, Talent Learning & Organizational Development
Serving Advancement and Hendricks Chapel 		klbotto@syr.edu
1960Michelle Johnson, Senior HR Business Partner
Serving College of Professional Studies, SU Global, Whitman, Education, iSchool, and Strategic Initiatives & Innovation (IVMF) 		mcjohnso@syr.edu
9287Eric Kay, Senior HR Business Partner
Serving Arts & Sciences, Maxwell, Law, and Visual & Performing Arts Schools		ekay03@syr.edu
5459Jackie Ali, HR Business Partner
Serving School of Architecture		jali14@syr.edu
4193Jonathan Terpstra, HR Business Partner
Serving the Office of COO, CFO, & Student Experience (DPS)		jtterpst@syr.edu
3666David Chaplin, Director Employee Relations
Serving Communications, Marketing, Information Technology Services, & Library		dchaplin@syr.edu
SHARED SERVICES
hrservice@syr.edu
5839Jim Mennig, Director of Shared Servicesjemennig@syr.edu
4042Genna Bersani, Senior Advisor, Shared Services hrservice@syr.edu
4042Hannah Emhoff, Shared Services Representative IIhrservice@syr.edu
4042Casey Green, Shared Services Advisorhrservice@syr.edu
4042Caitlin McDonald, Shared Services Representative IIhrservice@syr.edu
4042Morgan O'Hora, Shared Services Representativehrservice@syr.edu
4042Hannah Palladino, Senior Advisor, Shared Services hrservice@syr.edu
4042Nazir Safi, Shared Services Representativehrservice@syr.edu
4042Kaden Simmons, Shared Services Representativehrservice@syr.edu
4042Peter Skomsky, HR Quality Assurance Managerpaskomsk@syr.edu
4042Olivia Tamburro, Shared Services Representative IIhrservice@syr.edu
4042Nicole Torres, Shared Services Advisorhrservice@syr.edu
4042Jennifer Wagner, Shared Services Representativehrservice@syr.edu
4042Erica Wynn-Kearse, HR Shared Services Managerewynnkea@syr.edu
BENEFITS
8044Sarah Azria, Executive Director of Benefits Strategy & Programssazria@syr.edu
2097Jennifer McLaughlin, Senior Benefits Specialistjamclaug@syr.edu
2413Kristen Otter, Senior Benefits Specialistkkotter@syr.edu
4042Lauren Regan, Budget Analysthrservice@syr.edu
COMPENSATION
hrcomp@syr.edu
2349Pamela Socker, Director of Compensation Strategypasocker@syr.edu
4824Amanda Cooper, Senior Compensation Specialistacooper@syr.edu
5371Monica Hobika, Senior Compensation Specialistmlhobika@syr.edu
2488Kajsa Kenney, Compensation Analystkpkenney@syr.edu
HR SYSTEM & DATA MANAGEMENT
1956Kathi Donahue, Director of HR System & Data Managementkwdonahu@syr.edu
1021Christine Brophy, Functional Business Analystcjbrophy@syr.edu
6789Fan Yang, Senior HR Data Analystfyang27@syr.edu
LABOR RELATIONS
5869John DeRosier, Associate Director, Labor Relationsjjderosi@syr.edu
7186Youlanda Johnson, Labor Relations Coordinatoryojohnso@syr.edu
6719Ranette Releford, Labor Relations Senior Specialistrlrelefo@syr.edu
LEARNING & ORGANIZATIONAL DEVELOPMENT
learn@syr.edu
4333Karin Botto, Executive Director, Talent Learning & Organizational Development klbotto@syr.edu
7612Pam Gavenda, Associate Director, Organizational Development & Trainingpegavend@syr.edu
TALENT MANAGEMENT
jobopps@syr.edu
5969Shaniqua Campbell, Talent Acquisition Managerscampb17@syr.edu
3656Darren Cobb, Talent Acquisition Managerdscobb@syr.edu
4823Sharon Cole, Associate Director, Talent Managementsdcole@syr.edu
3218Samantha Costello, Talent Acquisition Managerslcostel@syr.edu
1204Anthony Fano, Talent Acquisition Manageranfano@syr.edu
7241Haven Flowers, Talent Management Associatehlflower@syr.edu
2843Nana Hirabayashi, Dual Career Consultant/Talent Acquisition Managernhirabay@syr.edu
3215Megan Law, Associate Director, Talent Managementmlaw02@syr.edu
3554Dominique Williams, Talent Management Associatedpwillia@syr.edu
2378Alondra Zimmerman, Talent Acquisition Managerazimme02@syr.edu
WELLNESS
wellness@syr.edu
6311Raquel Patterson, Director of Health and Wellness for Faculty and Staffropatter@syr.edu
5843Molly Morgan, Associate Director of Health and Wellness for Faculty and Staffmmorgan36@syr.edu

Should you have any questions or require accommodations to access any information on this webpage, please contact HR Shared Services through our Service Portal, or you may call 315.443.4042 for assistance.