University to Offer IdentityForce Identity Protection to Faculty and Benefits-Eligible Staff

Dear Faculty and Staff:

As a follow up to the message we shared earlier this week regarding fraudulent unemployment benefit claims filed on behalf of New York State residents, we are writing today to share more information about identity protection services.

To help provide peace of mind to our community, the University has engaged IdentityForce, a leader in the identity protection industry, to provide services to faculty and benefits-eligible staff. Beginning Friday, March 19, eligible faculty and staff will have one year of free access to IdentityForce’s identity protection (including fraud, change of address and dark web monitoring); credit services (including credit freeze and reporting assistance, credit bureau monitoring, and monthly credit reports and scores); and recovery services (including white-glove remediation assistance and up to $1 million of identity theft insurance). Employees will also have free coverage for their children and the option to purchase additional coverage for themselves and one other adult at a reduced price.

Next week, you will receive a welcome email from IdentityForce that includes a link to access its secure portal so you can activate the coverage and begin using its services. Enrolling in these services is optional. When you activate the coverage, you will decide the level of information you wish to provide to IdentityForce. No personally identifiable information will be provided to IdentityForce by Syracuse University. You will also receive a brief survey from the Office of Human Resources that will ask you if you want to elect additional coverage for yourself or another adult. If you complete this survey, the Office of Human Resources will transmit that information to IdentityForce on your behalf.

Please contact HR Shared Services ( or 315.443.4042) with any questions about this new benefit.


Andrew R. Gordon
Senior Vice President and Chief Human Resource Officer

Steve Bennett
Senior Vice President for Academic Operations and International Programs and Chief of Staff to the Provost