HR News

Specially Priced Tickets for Faculty and Staff Available for Friday’s Football Game vs. Pittsburgh

Syracuse University Athletics is pleased to offer all University faculty and staff the opportunity to purchase specially priced tickets to this Friday’s football game vs. the University of Pittsburgh.

The game starts at 7 p.m. with ’Cuse on the Quad pregame festivities on the Kenneth A. Shaw Quadrangle beginning at 4 p.m.


The ticket price is $10 each for University faculty and staff, their children and their guests. Faculty and staff may purchase tickets online, in-person at the Dome Box Office (now located at the Ensley Athletic Center) or over the phone by calling 315.443.2121 (press 2).


University parking permits will be honored for free game-day parking at the Skytop parking lot starting at 3 p.m.

On-Campus Flu Vaccine Clinics Scheduled

The Barnes Center at The Arch and the Office of Human Resources, in collaboration with the Onondaga County Health Department, will continue their partnership to offer free flu vaccines to the Syracuse University community. This year, health care providers from the Barnes Center will be immunizing with the quadrivalent flu vaccine to protect against four strains of influenza viruses.

There are several upcoming opportunities for students, faculty, staff and retirees to get the flu vaccine on campus; mark your calendars for this important step in preventing the flu this season. In addition to on-campus flu clinics, Syracuse University medical plan participants have alternative options [PDF]  for receiving the flu vaccine, as well as other vaccines.

For faculty, staff and retirees:

  • Wednesday, Oct. 16, from 11 a.m.–3 p.m., Flanagan Gymnasium, Barnes Center at The Arch
  • Monday, Oct. 28 from 11 a.m.–2 p.m. 621 Skytop Rd., room 1051
  • Tuesday, Oct. 29 from 11 a.m.–2 p.m., the Barnes Center at The Arch, room 309

For students:

  • Wednesday, Oct. 16, from 11 a.m.–3 p.m., Flanagan Gymnasium, Barnes Center at The Arch
  • Additional clinics for students will be announced as needed.

Individuals must present a valid Syracuse University I.D. at the clinic to receive the vaccine. Temporary employees may show an alternate picture I.D. No appointments are necessary.

For general questions about the flu vaccine or if you are a student with questions, call the Barnes Center at 315.443.8000. Faculty and staff with eligibility questions, contact the University Wellness Initiative at 315.443.5472 or

Next Round of Crucial Conversations Training Offered to Supervisors and Staff Beginning Oct. 8

Have you ever found yourself in a discussion with colleagues where stakes were high, emotions were strong, and opinions widely differed? That is what is known as a “crucial conversation”—and the majority of people faced with these types of conversations tend to either handle them poorly or avoid them altogether.

Crucial Conversations is a program that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics, at all levels of an organization. It’s a great way to develop one’s conflict resolution skills, whether you’re facing a major interpersonal hurdle or simply want to add more tools to your toolbox. Supervisors and staff are invited to sign up to attend the upcoming eight-week session! Advance registration and departmental approval* is required.

Tuesdays, Oct. 8-Nov. 26, 9:30–11:30 a.m., 204 Physics Building

Skills learned each week build upon skills from the previous week, so it’s critical that you are able to attend all sessions. Participants in Crucial Conversations will learn how to:

  • Spot when conversations become crucial
  • Hold the right conversations
  • Avoid repeatedly having the same conversation
  • Understand their own style under stress
  • Recognize and diffuse violence and silence
  • Clearly identify and express what they really mean
  • Separate facts from stories and emotions
  • Make it safe for others to speak up
  • Make clear decisions and commitments

Here’s what past participants are saying:

“I thought that the program was very informative and really dug down into what really happens when people are at an impasse.”

“I loved the class—I learned so many different approaches to having crucial conversations not only at work, but in my personal life, too!”

“Crucial Conversations was so helpful, it was the best training I have been a part of at Syracuse University.”

Interested in participating? Visit the program page to learn more or the registration link to sign up.

*Please note: There is a $350 cost per participant to cover program materials. This fee will be charged back to your budget center, so approval from your supervisor and budget manager is required.

Join Us for Faculty and Staff Appreciation Day Sept. 28 at the Dome

Syracuse University will celebrate Faculty and Staff Appreciation Day with $5 football tickets at the Dome on Saturday, Sept. 28, when the Orange takes on Holy Cross at noon. Faculty and staff and their guests are invited to the Shaw Quad prior to the game to enjoy the Pride of the Orange Marching Band performance and food and beverage concessions.

The first 500 full-time, part-time or temporary faculty and staff with an SU I.D. to visit the University’s pregame Faculty and Staff Appreciation tent on the Quad will receive a game-day gift and a $5 concession coupon. Sept. 28 is also Fan Appreciation Day, and family-friendly activities will be featured on the Quad.

A few days prior to the game, a drawing will be held to invite faculty and staff members to enjoy an enhanced game-day experience. Those who have purchased tickets prior to Sept. 25 will be eligible for the drawing. Winners will be notified prior to game day.


The ticket price is $5 each for University faculty and staff, their children and their guests (up to a limit of 10). Faculty and staff may purchase tickets online, in-person at the Dome Box (now located at the Ensley Athletic Center) or over the phone by calling 315.443.2121 (press 2). Tickets can be purchased until the day of the event. For more information on game-day rules, please visit


University parking permits will be honored for free game-day parking at the Skytop parking lot. For faculty and staff who do not already have University parking permits, a single one-time-use complimentary Skytop parking pass will be available for game day. These permits will be available Sept. 23-25 at the Office of Human Resources with proof of a Faculty and Staff Appreciation Day game ticket and an SU I.D.

Faculty and staff can share game-day photos on social media for a chance to appear on the Dome videoboard using #CuseGameDay.

For questions about Faculty and Staff Appreciation Day, contact the HR Service Center at 315.443.4042 or email For questions about football tickets, call the Dome Box Office at 315.443.2121.

Financial Wellness Resources Available to Faculty and Staff

From starting a family to planning for retirement, the Office of Human Resources provides assistance with meeting the financial demands of many of life’s most significant events. Human Resources recently unveiled a newly redesigned Financial Wellness hub, where faculty and staff can easily access a number of resources to help plan for a financially secure future.

Among the resources available are financial planning webinars offered by the University’s benefit partners, TIAA and Carebridge. The webinars cover a wide range of topics and are applicable to faculty and staff members at different life stages. Session descriptions are available online. All webinars are about one hour in length. Learn more and sign up to attend.

The webinars include:

  • Thursday, Sept. 12, at 3 p.m.: “Market-proof your retirement” (TIAA)
  • Monday, Sept. 16, at noon: “Personal Money Management” (Carebridge)
  • Tuesday, Sept. 17, at noon: “Asset Location – A practical guide for income and estate planning” (TIAA)
  • Tuesday, Sept. 17, at 3 p.m.: “She’s Got It: A woman’s guide to saving and investing” (TIAA)
  • Wednesday, Sept. 18, at noon: “Money at Work 2: Sharpening investment skills” (TIAA)
  • Wednesday, Sept. 18, at 3 p.m.: “The Starting Line: Beginning to save for retirement” (TIAA)
  • Thursday, Sept. 19, at noon: “An Introduction to Alternative Investments – Real Estate” (TIAA)
  • Thursday, Sept. 19, at 3 p.m.: “Healthy Numbers: Integrating health care into your retirement plan” (TIAA)

For questions or if you require accommodations to participate, contact Human Resources at 315.443.4042 or

Pilot Diabetes Prevention Program Offered to Eligible Faculty and Staff

Prediabetes is a serious health condition that impacts one in three American adults. Without intervention, it often escalates to type 2 diabetes, which can have devastating effects on one’s health and quality of life.

The good news is that by committing to lifestyle changes, one can reduce the risk of type 2 diabetes and in some cases even eliminate prediabetes altogether.

Syracuse University is partnering with the YMCA of Central New York to bring a proven, evidence-based Diabetes Prevention Program (DPP) pilot to eligible faculty and staff this fall.

Come learn more

To learn more about the DPP and see if you qualify, attend one of the following informational sessions:

  • Thursday, Sept. 19, from noon to 12:30 p.m. at 114 Bird Library
  • Friday, Sept. 20, from noon to 12:30 p.m. at 202 Skytop Office Building
  • Monday, Sept. 23, from noon to 12:30 p.m. at 411 Whitman School Building
  • Wednesday, Sept. 25, from noon to 12:30 p.m. at 209 Huntington Beard Crouse Hall

Ready to commit?

The DPP pilot requires a one-year commitment with a mandatory orientation session on Oct. 9, followed by 16 weekly sessions from Oct. 16 through Feb. 17. After 16 weeks, the frequency of sessions is reduced to every other week, then once per month for the remainder of the year-long period.

In a small-group environment, participants will get peer support while learning how to eat healthier, increase their physical activity and lose weight. To help achieve exercise goals, participants will receive a free YMCA family membership for the first 20 weeks of the program.

Visit the Diabetes Prevention Program pilot page to see eligibility requirements, learn more or express interest in participating.

How Faculty and Staff Can ‘Be Well’ with the Barnes Center

With the exciting opening of the Barnes Center at The Arch, students can access a state-of-the-art health, wellness and recreation complex for integrated, holistic care. This hub of student wellness—which includes counseling, health care, pharmacy, recreation and health promotion, not only enhances the student experience—but the well-being of our entire campus community.

As faculty and staff members, there are a number of features and services available to you:

  • The recreation and fitness amenities in the building remain free for faculty and staff, including use of the climbing walls, day-use lockers, courts, track, weight rooms and more. Fee-based fitness classes and personal training remain available as well. Details on membership fees and amenities for dependents and other constituencies are also available on the recreation membership webpage.
  • The full-service retail pharmacy is available for faculty and staff to fill prescriptions and pick up common non-prescription items and health supplies.
  • The Crowley Family MindSpa provides faculty and staff with a space to practice mindfulness and other guided relaxation techniques. A light therapy box, biofeedback tools, de-stressing items and more are all available when you book an appointment at the MindSpa.
  • Faculty and staff can work with the Barnes Center team to schedule a workshop on working with students in distress to help learn how to recognize signs of distress and make a referral, as well as resources on campus. Additionally, connect with the Barnes Center team to request a workshop for your classes or student groups centered on topics spanning sexual violence prevention, bystander intervention, stress management, mental health and time management.

To learn more, visit the Barnes Center at The Arch website or call 315.443.8000.

Dependent Tuition Benefit Presentation is September 17

Benefits-eligible employees with children approaching college age can learn more about Syracuse University’s Dependent Tuition Benefit on Tuesday, Sept. 17, at noon in 550 Bird Library.

The presentation will provide an overview of the University’s three Dependent Tuition Programs: SU Tuition Waiver, Cash Grant and Tuition Exchange, as well as an opportunity for questions and answers.

There is no need to register, but those attending are encouraged to review the Dependent Tuition Benefits and the Dependent Tuition Policy, which are available online at

American Sign Language (ASL) interpretation and Communication Access Realtime Translation (CART) will be available. If you have requests for accessibility and accommodations, please contact the Equal Opportunity, Inclusion and Resolution Services office at 315.443.4018.

If you have questions or would like more information, please contact the HR Service Center at 315.443.4042 or

Chancellor Syverud’s Welcome Message for Fall 2019

Greetings from Syracuse University to everyone in the Orange Family!

I especially welcome our 5,900 new undergraduate, transfer, graduate and professional students to Syracuse.

New students, you are joined this semester by more than 100 highly qualified new faculty members. They are starting their careers at Syracuse. Welcome to all of them, as well as to our returning students, faculty and staff. We are so glad to have you all here.

This is an amazing time at our University. We have momentum here. Our momentum has been building, and it is now tangible on this campus and among our people and programs around the world.

As Syracuse University begins our 150th year, we can remember the aspirations of those who came before us. Our founders looked beyond the one building and few students that made up our campus in our early days. They foresaw “a great University on a hill.” They inspired our community to believe in a remarkable future. And they worked hard to make that future real.

Today, this University has realized our founders’ vision. Indeed, we have moved far beyond it. It has taken us 150 years to get to this moment. We are poised to become one of the top 50 universities in this nation—and a greater force in the world—and we are poised to do this for the right reasons. So many of you are working hard to make this happen.

This semester, I call your attention to two examples of wonderful momentum that is defining a new, distinctive Orange experience.

First, we have reimagined our entire approach to student health and wellness. Academic success here grows from the development of the whole person—body, mind and soul. This semester we are integrating, in one central location, state of the art facilities for a holistic approach to student health. We have combined recreation services, student physical and mental health services, and wellness services in the Barnes Center at The Arch. It is among the very best integrated health and wellness centers in the world.

The Barnes Center is only one of scores of construction projects completed over the summer to benefit students. New and renovated buildings and classrooms are vital to our learning environment, but it is the engagement and activity inside and around them and across this University that matters. We have dramatically upped our commitment to student learning and success here on campus and around the world, and it really shows. I thank all of you who have helped so much in this effort.

Our momentum is also very evident in our work to grow our faculty by more than 200 new positions over the coming few years. These scholars and teachers will shape our University’s future. More than 100 searches are underway right now. Our approach to these faculty appointments must respect diversity, interdisciplinary work and dedication to disciplinary excellence. If we recruit and develop the right faculty now, our students in the future will be ready for the world and for meaningful careers.

One hundred and fifty years ago, passionate leaders sacrificed for a bold vision of our University. So many have followed them, enhancing that vision and giving so much for our students and the world. They had grit, strength and spirit, and they defined our Orange culture. I ask us all, in this 150th year, to emulate them at their best. We have so much to work with now, and the momentum to get even better. To all members of the Orange family: you are the architects of our momentum and the best people possible to build upon it, now and in the future. Go Orange!

Impacting Community: Human Resources’ Sharon Cole Enhances Local Hiring Practices

The summer heat hasn’t yet broken through the early morning clouds when Sharon Cole arrives at Syracuse University for the annual CNY Works orientation. Funded by the workforce development nonprofit CNY Works and coordinated by Cole, the program places local students, ages 16 to 20, in University departments to work over the summer.

Every year, Cole, talent acquisition manager in the University’s Office of Human Resources, is at the location hours before the event starts, but she wants everything to be perfect for the local students. She lays out T-shirts, rearranges chairs and runs through the schedule—reassuring herself that her attention to detail and passion holds strong. Right alongside her, for the last 13 years, is her daughter Diamond.

Diamond grew up watching her mom help streamline hiring practices at Syracuse University and prioritize her local community. And yet, Diamond is just one “student” of Cole’s—a woman who continuously personifies lessons of compassion, hard work and love.

Twenty years ago, Cole was enrolled in a job readiness program at CNY Works. She was pregnant with Diamond at the time and knew she wanted to improve her skills to begin a career for herself and her daughter. The agency helped Cole get hired at Syracuse University.

“When I was hired at Syracuse University, I said I was going to give back,” Cole says. “Someone gave me the opportunity to talk with someone at Syracuse University, and I said I was going to work with community agencies and be that contact person moving forward.”

And she did.

When Cole was hired, the Office of Human Resources shortly shifted from in-person, paper application processes to digital processes. She quickly identified that the digital process was impeding on local hiring and found an opportunity to bolster the temporary support process.

Sharon Cole with local students at the annual CNY Works orientationAfter approaching her supervisor, Cole was encouraged to spread her wings, creating an in-house temp agency at Syracuse University; after all, more employees are hired in temporary positions than not at the University.

“I’m proud of taking a process that we had and making it more inclusive,” says Cole.

Word traveled through the University and local community as Cole worked with workforce development agencies and other organizations to hire local community members. Cole says people knew that if they wanted to hire someone for a temporary administrative position they had three options: “post the position, go to an outside temporary agency or ‘do you want to work with the talent team at HR to fill your position?’” The third option was and still is the most popular.

For the past 20 years, Cole has found the most value in helping people get a foot in the door at Syracuse University through temporary positions and also watching young people in the CNY Works program discover options they never thought possible.

By getting people into positions as temporary administrative employees, many then become permanent, use tuition benefits for their children, get promotions, etc. Many CNY Works students are exposed to higher education for the first time, realizing the possibilities in front of them, including possibly attending Syracuse University.

“I open emails and immediately cry sometimes,” Cole says. “Many of my past students or hires email me thanking me for who I am and for making a difference in their lives…for taking the time to talk to them and helping them.

One of the regular emailers is Craig Tucker, now director of the Arthur O. Eve Higher Education Opportunity Program (HEOP). A serendipitous series of events led him to his current position, but that’s the way it works with Cole.

Fifteen years ago while volunteering with a program to collect furniture for Hurricane Katrina survivors, Tucker started talking to a fellow volunteer about wanting to continue his career in higher education. The volunteer told him that if he wanted to work at Syracuse University, he needed to talk to Sharon Cole. Tucker sent his resume to Cole, who called him within a half hour of receiving his email.

After Cole convinced him to apply for a position as a temporary coordinator in the School of Information Studies, his career at Syracuse University took off. Now, as a program director, he continues to email Cole thanking her for and reminding her of the importance of the work she’s doing.

“I tell her thanks for opening the door and convincing me to get into the temporary pool. She’s doing good, important work…in a way, her work really makes Syracuse University part of the community,” says Tucker.

Cole’s work is now being elevated in a partnership between the Office of Human Resources and the Office of Community Engagement, as one part of a new University initiative: Building Local, a three-pronged effort focused on opportunity, partnerships and business.

“Twenty years feels like yesterday working at the University, and I could do it another 20. I love what I do and love being a part of and representing Syracuse University,” says Cole.

This labor of love has inspired many to realize their potential and help others around them. Most significantly, however, it has been instilled in Diamond.

“Seeing my mom have a passion for helping people—who didn’t have the same chances as other people—showed me how much she cares about the community, which inspired me to be who I am and pursue a career in serving underserved populations,” says Diamond, who is now a rising senior studying public health in the Falk College. “The tough love she gave to me and the role model she is for me…she’s that for every CNY Works student and every person she comes to know.”