Dear Colleagues:
I want to inform you of an important change to our Faculty and Staff Assistance Program. Starting Jan. 1, 2026, Carebridge will become AllOne Health. This change maintains the confidential, high-quality support you and your family members currently receive.
What’s new beginning Jan. 1, 2026:
- New member phone number: 800.451.1834
- Updated website: The CarebridgeNow.com website will automatically redirect to AllOneHealth.com
- Medical Advocacy support: Receive assistance navigating insurance, finding doctors, securing medical equipment and p,lanning for care transitions
- Personal Assistant services: Get referrals for travel, entertainment, professional services, cleaning, home food deliver,y and help with everyday tasks
Services that remain unchanged:
- Six counseling sessions per issue per year
- Life coaching, financial consultation, legal referrals, and work-life resources
- Uninterrupted care: Current Carebridge clients will be contacted directly by AllOne Health with no gap in service
- The existing Carebridge phone number (800.437.0911) will continue working for the next year, through Dec. 31, 2026
What you need to do after Jan. 1, 2026:
- Begin using the AllOne Health member phone number: 800.451.1834
Your well-being matters to us. I encourage you to take full advantage of these comprehensive confidential resources available to you and your covered family members.
Best regards,
Alex Dietrich
Interim Chief Human Resources Officer