The Office of Human Resources will now reflect Academic Year office hours.
HR Shared Services office hours are:
It’s time to cheer on the Orange and celebrate the incredible faculty and staff who make Syracuse University thrive! Join us for Faculty and Staff Appreciation Day at the JMA Wireless Dome as the Orange football team takes on the University of Connecticut at noon on Saturday, Sept. 6, for the home opener.
Here’s what’s happening and how faculty and staff can participate:
Faculty, staff and their guests (up to 13 total) can purchase tickets at special rates:
Tickets are available online through Friday, Sept. 5 at 11:59 p.m.
Saturday, Sept. 6, is also Military Appreciation Day, celebrating the service, contributions, sacrifice and impact of our military veterans and active-duty service members. Faculty and staff who are also an active military member or veteran may purchase a discounted Military Appreciation Day ticket instead; but please note that discounts may not be combined.
Beginning at 9 a.m., stop by before kickoff to enjoy live music from the Pride of the Orange Marching Band, visit with Otto the Orange and grab a bite from food and beverage concessions.
The first 400 faculty and staff (full-time, part-time or temporary) who visit the Faculty and Staff Appreciation tent on the Quad with their Syracuse University I.D. will receive a game day gift and a $5 concession coupon for use inside the Dome.
Purchase your tickets by Monday, Sept. 1, to be entered in a drawing for seat upgrades, participation in the on-field fan tunnel or enhanced concession vouchers. Winners will be notified before game day.
Faculty and staff can also receive 20% off up to four football season tickets. To learn more or request a call from a sales representative, fill out the interest form.
University parking permits will be honored for free game day parking at the Skytop lot. If you don’t have a permit, you can pick up a complimentary one-time-use Skytop pass between Aug. 25 and Sept. 4, from 8:30 a.m. to 4 p.m., at the Office of Human Resources (621 Skytop Road, Suite 1001). Bring your Syracuse University I.D. and proof of game ticket.
Let’s make this a game day to remember—see you at the Dome!
Refresh and refocus with our limited-time fruit-infused hydration stations at multiple campus locations and take home a complimentary tumbler to keep the good vibes (and hydration) going! Complimentary tumbler (while supplies last!) – reusable, Wellness Initiative-branded and perfect for refills!
Come say hi and sip some summer flavor at the hydration station nearest you! See the list below for the over 25 locations and details.
Friday, July 25
11 a.m. – 1 p.m. at John A. Lally Athletics Complex, Hall of Fame
Monday, July 28
11 a.m. – 1 p.m. at Link Hall, Allyn Innovation Center (Link Lobby)
11 a.m. – 1 p.m. at Lyman Hall, First floor lobby
11 a.m. – 1 p.m. at Sims Hall, DPS Conference Room
Tuesday, July 29
11 a.m. – 1 p.m. at 410 S. Crouse Ave., Room 339
11 a.m. – 1 p.m. Crouse Hinds Hall
11 a.m. – 1 p.m. at Dineen Hall, Ground floor
11 a.m. – 1 p.m. at Huntington Hall, Commons
11 a.m. – 1 p.m. at Schine Student Center, Atrium
11 a.m. – 1 p.m. at Slocum Hall, Second floor atrium
Wednesday, July 30
11 a.m. – 1 p.m. at Barnes Center at The Arch
1 p.m. – 2 p.m. at Brewster Boland Brockway Complex, Sidewalk (Outdoors)
11 a.m. – 1 p.m. at College of Professional Studies (700 University Ave.), Lobby
11 a.m. – 1 p.m. at Crouse College, Lobby (Winged Victory)
11 a.m. – 1 p.m. at Hall of Languages, Room 207
11 a.m. – 1 p.m. at Newhouse Communications Center I, Lobby
11:30 a.m. – 12:30 p.m. at Physical Plant (285 Ainsley Drive)
3 p.m. – 4 p.m. at Skybarn, Lower parking lot (Outdoors)
Thursday, July 31
11 a.m. – 1 p.m. at 621 Skytop Road
10:45 a.m. – 12:45 p.m. at Commissary (201 Ainsley Drive), Breakroom area
11 a.m. – 1 p.m. at Falk College, White Hall, Outside of Falk 335
11 a.m. – 1 p.m. at Life Sciences Complex, Atrium
11 a.m. – 1 p.m. at Eggers Hall
11 a.m. – 1 p.m. at National Veterans Resource Center at the Daniel and Gayle D’Aniello Building, Lobby (Southeast)
As part of Syracuse University’s ongoing efforts to enhance service delivery through technology, the Office of Human Resources has partnered with Information Technology Services (ITS) to transition its request management system to Orange Tracker, the University’s Jira Service Management platform. This strategic shift aligns with broader University initiatives to streamline operations and improve service experiences for faculty, staff, and students.
Effective July 15, 2025, Faculty and staff can continue to email hrservice@syr.edu with HR-related inquiries; messages will now route directly into the new Orange Tracker queue, providing greater visibility into request status and faster access to helpful resources and support. Employees are also encouraged to explore the new HR Service Portal, which offers self-service forms and knowledge articles.
To learn more about Orange Tracker and how it supports service request management across campus, visit the ITS Orange Tracker Overview and Documentation page.
For questions about the transition, please contact HR Shared Services at 315.443.4042.
Summer office hours for Syracuse University will begin on Monday, May 12, and will be in effect through Friday, Aug. 22. Summer office hours are 8 a.m. to 4:30 p.m. Academic-year hours will resume on Monday, Aug. 25.
If you have any questions, please contact Shared Services at 315.443.4042.
Join the Syracuse University Wellness Initiative—and everyone’s favorite mascot, Otto!—on Tuesday, June 10, at 6:45 p.m. for the Syracuse WorkForce Run at Onondaga Lake Parkway.
The annual 5K event features a relatively flat, down-and-back course [PDF] and is a great opportunity to bond with your coworkers, enjoy some friendly competition and promote wellness among faculty and staff.
For faculty and staff who had a flexible spending account (FSA) through Syracuse University in 2024, the deadline to submit eligible expenses from the previous calendar year (Jan. 1-Dec. 31, 2024) for reimbursement is April 30, 2025. Additionally, up to $640 in unused funds from 2024 may be rolled over to a health care FSA for use in 2025. No funds may be carried over to the following calendar year for the dependent care account.
University Board of Trustees’ bylaws provide for the appointment of a staff member to serve as a representative on the Board. The Office of Human Resources is now accepting applications for the staff representative position for the 2025-2027 term. This role offers a valuable opportunity for staff to directly engage in key University governance decisions.
Mark your calendars for Thursday, March 27—it’s Giving Day at Syracuse University! It’s our chance to show the world what Orange pride really means. We’ve set an ambitious goal of 6,600 donors this year. When we unite as one Orange community, even small gifts create massive impact. It’s not about the size of your donation—it’s about joining together with fellow Syracuse supporters worldwide.
