Benefit Administrators: Contact Information

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PlanProviderContact Information
General Benefit Questions
HR Shared Services
315.443.4042 hrservice@syr.edu
Medical BenefitExcellus BlueCross BlueShield (BCBS)800.493.0318
(TTY: 800.662.1220)

ExcellusBCBS.com/syredu
Prescription Drug BenefitOptumRx

866.854.2945
(TTY: 711)

optumrx.com
Flexible Spending AccountsWageWorks877.924.3967
(TTY: 866.353.8058/ International TTY: 602.267.3826)

wageworks.com
Dental BenefitsDelta Dental800.932.0783
(TTY: 711)

deltadentalins.com
Vision BenefitVSP Vision800.877.7195
(TTY: 800.428.4833)

vsp.com
Dental/Vision and Disability Plan for SEIU MembersSEBF
855.835.9720
Life InsuranceMetLife (HR Shared Services is Record-Keeper315.443.4042 hrservice@syr.edu
Auto and Home InsuranceMetLifeLocal Representative:
Tom Swanson
315.656.2982 or 800.438.6388
Long Term Disability InsuranceThe Standard800.426.4332
standard-ny.com/mybenefits/syracuse
Retirement Benefit PlanTIAA855.842.2873
(TTY: 800.842.2755)

tiaa.org/syr
Online access code to change elections:
Noncontributory Retirement Plan: SURETP
Voluntary Retirement Plan: SUTDAP
Dependent and Remitted TuitionSyracuse University
315.443.4042 hrservice@syr.edu
Faculty and Staff Assistance Program (FSAP)Carebridge 800.437.0911
(TTY: 711)