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| Plan | Provider | Contact Information |
|---|---|---|
| General Benefit Questions | HR Shared Services | 315.443.4042 hrservice@syr.edu |
| Medical Benefit | Excellus BlueCross BlueShield (BCBS) | 800.493.0318 (TTY: 800.662.1220) ExcellusBCBS.com |
| Prescription Drug Benefit | Optum Rx | 866.854.2945 (TTY: 711) optumrx.com |
| Flexible Spending Accounts | HealthEquity|EZ Receipts | 877.924.3967 (TTY: 866.353.8058/ International TTY: 602.267.3826) wageworks.com |
| Dental Benefits | Excellus BlueCross BlueShield (BCBS) | 800.493.0318 (TTY: 800.662.1220) ExcellusBCBS.com |
| Vision Benefit | VSP Vision | 800.877.7195 (TTY: 800.428.4833) vsp.com |
| Dental/Vision and Disability Plan for SEIU Members | SEBF | 855.835.9720 |
| Life Insurance | MetLife (HR Shared Services is Record-Keeper) | 315.443.4042 hrservice@syr.edu |
| Auto and Home Insurance | Farmers Insurance Group | 800.438.6381 |
| Long Term Disability Insurance | The Standard | 800.426.4332 |
| Retirement Benefit Plan | TIAA | 855.842.2873 (TTY: 800.842.2755) tiaa.org/syr Online access code to change elections: Noncontributory Retirement Plan: SURETP Voluntary Retirement Plan: SUTDAP |
| Dependent and Remitted Tuition | Syracuse University | 315.443.4042 hrservice@syr.edu |
| Faculty and Staff Assistance Program (FSAP) | AllOne Health (Formerly Carebridge) | 800.437.0911 (TTY: 711) 800.451.1834 (TTY:711) |
If you have any questions or need an accommodation to access information on this webpage, please contact HR Shared Services at 315.443.4042.
Every effort has been made to ensure that the information contained within this website is accurate. However, benefits are governed by legal documents (which, in certain circumstances, may include insurance contracts). If there is any difference between the information in this website and the official documents, the official documents will control. As is the case with all of Syracuse University’s employee benefit plans, the University reserves the right to modify or terminate these benefits at any time.