Benefit Administrators: Contact Information

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PlanProviderContact Information
General Benefit Questions
HR Shared Services
Medical BenefitExcellus BlueCross BlueShield (BCBS)800.493.0318
(TTY: 800.662.1220)
Prescription Drug BenefitOptum Rx

(TTY: 711)
Flexible Spending AccountsHealthEquity877.924.3967
(TTY: 866.353.8058/ International TTY: 602.267.3826)
Dental BenefitsDelta Dental800.932.0783
(TTY: 711)
Vision BenefitVSP Vision800.877.7195
(TTY: 800.428.4833)
Dental/Vision and Disability Plan for SEIU MembersSEBF
Life InsuranceMetLife (HR Shared Services is Record-Keeper)315.443.4042
Auto and Home InsuranceFarmers Insurance Group800.438.6381
Long Term Disability InsuranceThe Standard800.426.4332
Retirement Benefit PlanTIAA855.842.2873
(TTY: 800.842.2755)
Online access code to change elections:
Noncontributory Retirement Plan: SURETP
Voluntary Retirement Plan: SUTDAP
Dependent and Remitted TuitionSyracuse University
Faculty and Staff Assistance Program (FSAP)Carebridge 800.437.0911
(TTY: 711)