Benefits Contact List

This table shows the vendor contact list for employee benefits. Column one is the provider or plan, column two is the contact information, column three is the website for the vendor.
Provider/PlanContact InformationWebsite
HR Service Center
General questions; Tuition programs;
315.443.4042
hrservice@syr.edu
hr.syr.edu
Excellus BlueCross BlueShield
Client Prefix: VYK
Medical benefits; Includes COBRA and Retiree administration by Lifetime Benefit Solutions (LBS)
800.493.0318 (TTY/TTD: 800.662.1220)ExcellusBCBS.com/syredu
OptumRx
Prescription drug benefits
866.854.2945optumrx.com
WageWorks
Health Care and Dependent Care Flexible Spending Account
877.924.3967wageworks.com
Delta Dental
Dental benefits (University)
800.932.0783deltadentalins.com
VSP
Vision benefits
800.877.7195vsp.com
Service Employees Benefit Fund (SEBF)
Dental/Vision and Weekly Disability benefits (SEBF)
315.424.1754sebf.org
TIAA Retirement Planning
403(b) account
855.842.2873tiaa.org/syr
MetLife
Auto/Home insurance
Tom Swanson, representative
315.656.2982 or toll-free 800.438.6388
mybenefits.metlife.com
Disability Leave and Other Leaves of Absence
Short term disability, salary continuation, FMLA and other leaves of absence
315.443.4042https://hr.syr.edu/benefits/paid-time-off-and-leaves
The Standard
Long term disability benefits
800.426.4332standard-ny.com/mybenefits/syracuse
Carebridge, our Faculty and Staff Assistance Program800.437.0911myliferesource.com
Member Access Code: WY6CE