Benefits Contact List

Use the search box below to filter the table results by keyword.

Provider/PlanContact InformationWebsite
HR Service Center
SU Benefit Questions (includes questions surrounding tuition benefits)
315.443.4042
hrservice@syr.edu
hr.syr.edu
Excellus BlueCross BlueShield
Client Prefix: VYK
Medical Benefits; Includes COBRA and Retiree Billing Administration through Lifetime Benefit Solutions (LBS)
800.493.0318 (TTY: 800.662.1220)ExcellusBCBS.com/syredu
OptumRx
Group ID: PURSYR
Prescription Drug Benefits
866.854.2945
(TTY: 711)
optumrx.com
WageWorks
Health Care and Dependent Care Flexible Spending Accounts
877.924.3967
(TTY: 866.353.8058; International TTY: 602.267.3826)
wageworks.com
Delta Dental
Group ID: 10735
Dental Benefits (University)
800.932.0783
(TTY: 711)
deltadentalins.com
VSP
Vision Benefits
800.877.7195
(TTY: 800.428.4833)
vsp.com
Service Employees Benefit Fund (For Members of SEIU)
Dental/Vision and Disability Insurance
855.835.9720sebf.org
TIAA Retirement Planning
403(b) Retirement Account
855.842.2873
(TTY: 800.842.2755)
tiaa.org/syr
MetLife
Auto/Home Insurance
Tom Swanson, Auto and Home Representative
315.656.2982 or toll-free 800.438.6388
mybenefits.metlife.com
Disability Leave and Other Leaves of Absence
Short-Term Disability, Salary Continuation, FMLA, NYS Paid Family Leave and other Leaves of Absence
315.443.4042hr.syr.edu/benefits/paid-time-off-and-leaves
The Standard
Long-Term Disability Insurance
800.426.4332standard-ny.com/mybenefits/syracuse
Carebridge, Faculty and Staff Assistance Program800.437.0911
(TTY: 711)
myliferesource.com
Member Access Code: WY6CE