Get Your Questions Answered

There are several ways to connect with resources that will enable you to make the best decisions for you. Please contact HR Shared Services at 315.443.4042 with any questions or requests for accommodations.

2025 Benefit Information Guides

Information Session

Review the on-demand information session to learn about benefit options for 2025.  It is important to note that the information presented is based on benefits available to regular benefits-eligible faculty and staff. The presentation slides are also available: Open Enrollment Information Session [PDF]

Office Hours for Personal Benefit Questions

Representatives from Excellus BCBS and Human Resources will be available to answer your personal health, dental plan and other benefit-related questions. Members of the Employee Benefits Assessment Council will also be available to receive your input on the University’s benefits program for faculty and staff.

Walk-ins are welcome.

  • Thursday, Oct. 31 from 10 a.m. to 3 p.m. at Schine Student Center, Room 128
  • Friday, Nov. 8 from 10 a.m. to 3 p.m. at 621 Skytop Office Building, Room 1051

Can’t make it to any of these options?

HR Shared Services is available 8:30 a.m. to 5 p.m., Monday through Friday, at 315.443.4042 to answer your personal questions. Appointments are available upon request. Walk-ins are welcome.

Additionally, you can connect with any of our benefit vendors by contacting them directly.


Every effort has been made to ensure that the information contained within this website is accurate. However, benefits are governed by legal documents (which, in certain circumstances, may include insurance contracts). If there is any difference between the information on this website and the official documents, the official documents will control. As is the case with all of Syracuse University’s benefit plans, the University reserves the right to modify or terminate these benefits at any time.