Contact List for Retiree Benefits

Retiree Benefits Contact Information

  • Aetna call 800.952.2700 (x39431)
  • SU Bookstore website or call 315.443.9900
  • Bus Service Information call 315.443.4437
  • Carebridge website or call 800.437.0911. Syracuse University’s access code is WY6CE.
  • Carrier Dome Ticket Office call 315.443.2121
  • Human Resources website or call 315.443.4042
  • I.D. Card Office website or call 315.443.2726
  • Information Technology and Services website or call 315.443.2677
  • John Hancock for participants with a SU Long Term Care policy call 888.588.7716
  • Medicare website or call 800.633.4227
  • MetLife Auto and Home website or call 800.438.6388 or 315.656.2982
  • OptumRx website or call 866-854-2945
  • Parking Services website or call 315.443.4652
  • POMCO website or call 877.461.7844
  • Recreation Services website or call 315.443.4967
  • Social Security Administration website or call 800.772.1213
  • TIAA website or call 800.842.2776 (for appointments, call 877.209.3144)